Empathy is a care end to end platform that uses science-based solutions to create an environment where Home care Agencies and caregivers provide the best level of care for their clients.
Empathy was born from our founder’s desire to solve one of the most basic yet critical of issues facing the elderly care industry - What is good care? How can it be deﬁned? How can it be quantiﬁed and delivered??
After 10 years’ experience in the caregiving industry working with agencies, caregivers and clients, our founder discovered that providing the best care for the ones we love is the most satisfying and instinctual deeds that one can hope to achieve in life. The empathy that we feel for our loved ones is an experience that can only be shared by those close to us.
This CARE FIRST approach is built around the agency and caregivers understanding of the client’s daily needs and challenges which is what our founder calls the foundation of empathy. Empathy is the capacity to understand or feel what the other person is feeling. This ability to understand and act accordingly using science-based technology tools provided on our platform is what we call the “Empathy Algorithm