Chat with us, powered by LiveChat

Or contact sales




The answer is

Incident Report Management

Reporting, Learning, Retaining

Incident Reports

Keeping track of your caregivers performance and daily occurrences is a sure way to make sure that your agency is delivering the best quality of care to each client. Agencies need to monitor incidences such as client falls, bruises or tears that may occur during a caregiver’s shift in order to take the right action to ensure that such an incident will never happen again.
Empathy features an incident reporting system that alerts the agency manager on the incident at hand, which caregiver was on shift and recommends an action such as caregiver training. All this is done in real time.

Try Empathy risk free for 90 days

Frequently Asked Question